JTT OUTDOORS/SUMMER CLASSICS LIMITED RESIDENTIAL WARRANTY
(Effective 4/1/12)

OUTDOOR FURNITURE
A. MANUFACTURER’S DEFECTS:  ALL OUTDOOR FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP AS INDICATED BELOW:

1. N-DURA RESIN WICKER
  2 YEARS RESIN UV FADING

2. POWDER COAT FINISHING (ALL POWDER COATED PRODUCTS) 2 YEARS ON POWDER COATED AREAS OF FRAME FINISH (SEE LIMITED OCEAN WARRANTY FOR MORE DETAILS)

3. FRAME CONSTRUCTION (ALL PRODUCTS UNLESS SPECIFICALLY NOTATED OTHERWISE)
2 YEARS FRAME CONSTRUCTION

4. .VINYL WICKER
2 YEARS UV FADING
               
5. COMPONENT PARTS (GLIDES, BOLTS, WHEELS, HYDRALIC LIFT ARMS, ETC)
1 YEAR FROM DATE OF PURCHASE

LIMITED OCEAN WARRANTY
               
THE MANUFACTURER’S WARRANTIES WITH REGARD TO THE FRAME FINISH ARE LIMITED TO ONE (1) YEAR ON SPECIFIED PRODUCTS IF THE ORIGINAL PURCHASER PLACES THIS PRODUCT WITHIN ONE (1) MILE OF AN OCEAN ENVIRONMENT OR SALT WATER, OR AROUND SALT WATER POOLS COLLECTIONS SPECIFIED ABOVE (NOT LISTED ABOVE FRENCH COUNTRY TABLES, UMBRELLA FRAMES, FLORENTINE UMBRELLA BASE, AND CAST ALUMINUM UMBRELLA BASES)

2 YEARS FRAME CONSTRUCTION • DOES NOT INCLUDE NATURAL WOOD CHARACTERISTICS:  SPLITTING / CHECKING / GREYING

MANUFACTURER’S DEFECTS ON METAL PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, BROKEN WELDS OR PRODUCT FAILURE, INCLUDING BREAKAGE OR BENDING DUE TO NORMAL USE.  MANUFACTURER’S DEFECTS ON WICKER PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, SUBSTANTIAL UNRAVELING AND RESIN BREAKAGE OR TEARING DUE TO NORMAL USE.

B. FINISH DAMAGE:  JTT OUTDOORS/SUMMER CLASSICS’ FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM “SIGNIFICANT OXIDATION” CAUSED BY MANUFACTURER’S DEFECT FOR A PERIOD OF TWO (2) YEARS UNLESS PRODUCT IS PLACED WITHIN ONE MILE FROM THE OCEAN (SEE LIMITED OCEAN WARRANTY FOR DETAILS) .  JTT OUTDOORS/SUMMER CLASSICS RECOMMENDS WASHING YOUR FURNITURE WITH A MILD LIQUID SOAP 2 OR 3 TIMES A YEAR TO ENSURE THE RESISTANCE OF OXIDATION.  CHIPS ARE WARRANTED TO THE ORIGINAL PURCHASER CAUSED BY A MANUFACTURER’S DEFECT FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF PURCHASE.  ALL FURNITURE PRODUCTS MAY EXHIBIT SMALL AMOUNTS OF OXIDATION OR CHIPS THAT CAN BE ELIMINATED THROUGH OCCASIONAL MAINTENANCE OF THE PRODUCTS. (*PLEASE SEE BELOW)  SIGNIFICANT OXIDATION OR CHIPS ARE DEFINED AS THOSE OCCURRENCES THAT COVER AN AREA GREATER THAN ONE-HALF INCH BY ONE INCH AND THAT REOCCUR AFTER MAINTENANCE SUGGESTED BY JTT OUTDOORS/SUMMER CLASSICS IS PERFORMED. NORMAL FADING OR SCRATCHES FROM NORMAL USE ARE NOT COVERED BY THIS WARRANTY

*NORMAL REQUIRED MAINTENANCE PROCEDURE FOR FINISH DEFECTS (PROBLEMS, ISSUES):

IF THE FRAME IS CHIPPED DOWN TO THE BARE METAL, WE RECOMMEND SANDING, WITH 400 GRIT SANDPAPER, ONLY ON THE AFFECTED AREA. NEXT, APPLY MATCHING COLOR TOP COAT. FACTORY-MATCHED TOUCH-UP PAINT MAY BE AVAILABLE FROM YOUR RETAILER. 

C. TEXTILES (CUSHIONS, SUNBRELLA, NON SUNBRELLA FABRICS, SLING AND UMBRELLA COVERS):  TEXTILES, INCLUDING BUT NOT LIMITED TO, SUNBRELLA, NON SUNBRELLA FABRICS, CUSHION CONSTRUCTION, AND UMBRELLA COVERS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF PURCHASE. JTT OUTDOORS/SUMMER CLASSICS RECOMMENDS STORING CUSHIONS INSIDE WHEN NOT IN USE. CUSHIONS ARE NOT WATER PROOF.  TO DRAIN THE WATER FROM CUSHIONS PLEASE UNZIP CUSHION THEN TURN THE CUSHION ZIPPER SIDE DOWN, REMOVING CORES FROM THE CUSHION SLIP IS NOT RECOMMENDED. FOR CLEANING INSTRUCTIONS SEE CLEANING GUIDELINES ON SUMMER CLASSICS WEBSITE, WWW.SUMMERCLASSICSDISCONTINUED.COM  MACHINE DRYING A CUSHION SLIP (FABRIC) CAN RESULT IN SHRINKAGE. ANY ALTERATION OF CUSHION WILL VOID WARRANTY. 

D. TABLE TOPS AND BASES:   FAUX AND STONE TOPS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR TWO (2) YEARS FROM THE DATE OF PURCHASE, AND ALL OTHER TABLE TOPS ARE WARRANTED AS SET OUT IN SECTION A ACCORDING TO THEIR MATERIAL. *NOTE:  OUR NATURAL STONE TOPS ARE SOLD AS FREE FLOATING TOPS, AND CERTAIN ATTACHMENT METHODS MAY VOID THIS WARRANTY. ANNUAL SEALING IS REQUIRED TO MAINTAIN THE WARRANTY FOR ALL FAUX AND STONE TABLE TOPS. NORMAL FADING OR SCRATCHES FROM NORMAL USE ARE NOT COVERED BY THIS WARRANTY

E. MOTION PIECES: MOTION PIECES ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE (1) YEAR FROM THE DATE OF PURCHASE. THIS SPECIFIC WARRANTY DOES NOT INCLUDE ROCKERS WITH SLEDS, WHICH ARE COVERED UNDER THEIR RESPECTIVE FRAME CONSTRUCTION. PLEASE NOTE THAT THERE IS A WEIGHT LIMIT ASSOCIATED WITH THE MOTION PIECES OF 250 POUNDS.

F. PET BEDS:  NOT WARRANTED DUE TO THE NATURE OF THEIR USE

G. UMBRELLA FRAMES AND BASES:

1. CONCRETE AND MARBLE UMBRELLA BASES
• 1 YEAR FRAME • 1 YEAR FINISH

2. CAST ALUMINUM UMBRELLA BASE
• 1 YEAR FRAME • 1 YEAR FINISH

3. CAST IRON UMBRELLA BASE
• 1 YEAR FRAME • NO FINISH WARRANTY

4. UMBRELLA FRAME
• 1 YEAR FRAME • 1 YEAR FINISH

WHAT JTT OUTDOORS/SUMMER CLASSICS WILL DO:

JTT OUTDOORS/SUMMER CLASSICS WILL REPAIR OR REPLACE ANY PRODUCT COVERED BY THIS WARRANTY. JTT OUTDOORS/SUMMER CLASSICS RESERVES THE RIGHT TO CHOOSE BETWEEN REPLACING AND REPAIRING A PRODUCT, DEPENDING ON THE NATURE OF THE PROBLEM.  IN THE EVENT THAT THE PRODUCT IS NO LONGER AVAILABLE (THIS INCLUDES DISCONTINUED FINISHES), JTT OUTDOORS/ SUMMER CLASSICS WILL PROVIDE A SIMILAR REPLACEMENT AS SOON AS POSSIBLE. IF REPLACEMENT PIECE IS PART OF COMPLETE SET, ONLY THE DEFECTIVE PRODUCT WILL BE REPLACED WITH A SIMILAR PIECE AND NOT THE ENTIRE SET.

WHAT THE PURCHASER MUST DO:

A. PLEASE CALL US TO DISCUSS YOUR PROBLEM WITH A JTT OUTDOORS CUSTOMER SERVICE REPRESENTATIVE. THE REPRESENTATIVE WILL GIVE YOU A RETURN AUTHORIZATION NUMBER TO EXPEDITE THE PROCESSING OF YOUR WARRANTY CLAIM.  NO PRODUCT CAN BE RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER.  A JTT OUTDOOR CUSTOMER SERVICE REPRESENTATIVE CAN BE REACHED AT 888.270.8577.  IF THE PRODUCT BEING RETURNED IS NOT SHIPPED BACK TO JTT OUTDOORS  WITHIN THIRTY (30) DAYS OF THE REPLACEMENT SHIP DATE, THE RMA WILL BECOME VOID, AND CREDIT WILL NOT BE ISSUED.  ALL WARRANTY CLAIMS MUST BE PROCESSED THROUGH JTT OUTDOORS AND NOT THROUGH SUMMER CLASSICS.

B. IN ORDER TO OBTAIN WARRANTY SERVICE, THE PURCHASER MUST INCLUDE WITH THE DEFECTIVE PRODUCT PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED INVOICE.

• DURING THE FIRST YEAR AFTER PURCHASE, JTT OUTDOORS/ SUMMER CLASSICS WILL PAY ALL FREIGHT COSTS ASSOCIATED WITH A WARRANTY CLAIM.  DURING THE SECOND YEAR AFTER PURCHASE, IT IS THE RESPONSIBILITY OF THE PURCHASER TO PAY ALL FREIGHT COSTS.
  
  

• PACKAGING - PROPER PACKAGING OF GOODS TO BE RETURNED IS THE SOLE RESPONSIBILITY OF THE PURCHASER.  PLEASE RETURN THE WARRANTED ITEM IN THE ORIGINAL PACKAGING OR IN PACKAGING THAT PROVIDES COMPARABLE PROTECTION TO THE GOODS.  JTT/OUTDOORS/SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR PROVIDING THE PURCHASER WITH PACKAGING MATERIALS.  SEND WARRANTED PRODUCTS TO THE FOLLOWING ADDRESS: 

•  

JTT OUTDOORS: 751 LAKESIDE DRIVE, MOBILE AL  36693

WHAT IS NOT COVERED?

A. JTT OUTDOORS/SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR STRUCTURAL, PAINT, OXIDATION, OR OTHER DAMAGE THAT IS THE RESULT OF A) ABUSE OR MISUSE OF A JTT/OUTDOORS SUMMER CLASSICS PRODUCT, B) NORMAL WEAR AND TEAR, OR C) FREIGHT DAMAGE. DAMAGE TO FURNITURE CAUSED BY STORAGE OF FURNITURE UP-SIDE DOWN IS NOT COVERED BY THIS WARRANTY.             
D) NORMAL FADING E) ACTS OF GOD F) EXTREME CLIMATE CONDITIONS G) SCRATCHES FROM NORMAL USE ARE NOT COVERED BY THIS WARRANTY

B.  JTT OUTDOORS/SUMMER CLASSICS IS NOT LIABLE FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

C. ALL JTT OUTDOORS/SUMMER CLASSICS PRODUCTS MUST BE INSPECTED UPON RECEIPT. JTT OUTDOORS/ SUMMER CLASSICS IS NOT RESPONSIBLE FOR FREIGHT DAMAGE SUSTAINED EITHER IN THE ORIGINAL SHIPMENT TO THE PURCHASER OR IN THE RETURN SHIPMENT FOR WARRANTY SERVICE.  ANY SUCH FREIGHT DAMAGE IS THE RESPONSIBILITY OF THE FREIGHT CARRIER, AND THE PURCHASER SHOULD FILE A FREIGHT CLAIM.

D. THIS WARRANTY DOES NOT COVER OXIDATION DAMAGE TO VARIOUS PRODUCTS PLACED WITHIN ONE (1) MILE OF A SALT WATER ENVIRONMENT, OR AROUND SALT WATER POOLS. ALL OTHER PRODUCTS THAT ARE NOT UNDER THE LIMITED OCEAN WARRANTY WILL BE COVERED BY ORIGINAL WARRANTY. CONTACT JTT OUTDOORS AT  FOR A LSITING OF PRODUCTS CURRENTLY OFFERED ON OUR WEB SITE THAT FALLUNDER THIS RESTRICTION.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED WARRANTIES, OBLIGATIONS OR LIABILITIES. JTT/OUTDOORS/SUMMER CLASSICS LIMITS THE DURATION OF ANY WARRANTY IMPLIED BY STATE LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE APPLICABLE WARRANTY HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

THIS WARRANTY APPLIES TO JTT OUTDOORS/ SUMMER CLASSICS PRODUCTS INTENDED FOR RESIDENTIAL PURPOSES ONLY.